At 299bet APK, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored, and what rights you have as a player. We believe you deserve to know what happens with your data — no vague language, no hidden clauses.
Your Data at a Glance
Our Commitments
Privacy at 299bet APK isn't just a legal requirement — it's something we take seriously because our players trust us with real personal and financial information. Here's what that commitment looks like in practice.
All data transmitted between your device and the 299bet APK servers is encrypted using TLS 1.3. Stored data — including payment details and identity documents — is encrypted at rest. Your information cannot be intercepted or read by unauthorised parties.
299bet APK does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your name, contact details, and gaming history stay within the 299bet APK ecosystem and are only shared where legally required or operationally necessary.
Players on 299bet APK have the right to access, correct, and request deletion of their personal data at any time. Submit a request through the in-app support chat or by emailing us directly. We process all data requests within 30 days of receipt.
299bet APK only uses cookies that are strictly necessary for the platform to function — session management, login state, and security tokens. We do not use third-party advertising cookies or tracking pixels. You can review cookie settings inside the app at any time.
Where data sharing with third parties is necessary — such as payment processors like bKash and Nagad, or KYC verification providers — 299bet APK only works with verified, contractually bound partners who meet our data protection standards.
In the unlikely event of a data breach affecting your personal information, 299bet APK will notify affected players within 72 hours of becoming aware of the incident. We will clearly explain what data was affected and what steps we are taking to resolve it.
299bet APK is an online gaming platform operated for players in Bangladesh and other permitted regions. When you register, deposit funds, or interact with any feature on the 299bet APK platform — whether through the mobile APK, browser, or any other interface — you are sharing personal data with us.
This Privacy Policy explains how 299bet APK acts as the data controller for the personal information you provide. We are responsible for deciding how and why your data is processed, and we are committed to handling it lawfully, fairly, and transparently.
Scope: This policy applies to all users of the 299bet APK platform regardless of how they access it. It covers data collected through the app, website, customer support interactions, and any other touchpoint with our service.
299bet APK collects only the data that is necessary to operate the platform, verify your identity, process transactions, and keep your account secure. We do not collect data beyond what is needed for these purposes.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, OS version, browser type | Every platform session |
| Usage Data | Games played, bet amounts, session duration, login times | Ongoing platform use |
| Communications Data | Support chat logs, email correspondence | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided explicit consent.
Every piece of data collected by 299bet APK has a specific, documented purpose. We do not use your data for anything beyond what is listed below without first obtaining your explicit consent.
Marketing: 299bet APK will only send you promotional communications if you have opted in during registration or through your account settings. You can unsubscribe at any time with a single tap inside the app.
299bet APK processes your personal data on one or more of the following legal grounds, depending on the specific activity:
299bet APK does not sell your personal data. We share data with third parties only where it is strictly necessary to operate the platform or comply with legal requirements. All third-party partners are contractually required to protect your data and use it only for the specified purpose.
No advertising networks: 299bet APK does not share your data with advertising networks, data brokers, or social media platforms for targeting or profiling purposes.
The 299bet APK platform uses a small number of cookies to ensure the platform works correctly. We do not use cookies for advertising or cross-site tracking. Below is a summary of the cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Keeps you logged in during your current session | Deleted when you close the app |
| Security Token | Prevents cross-site request forgery attacks | Session duration |
| Preference Cookie | Remembers your language and display settings | 30 days |
| Analytics Cookie | Anonymised usage data to improve platform performance | 90 days (anonymised) |
You can manage cookie preferences through your device browser settings or within the 299bet APK app settings menu. Disabling essential cookies may affect platform functionality such as staying logged in between sessions.
299bet APK retains your personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by applicable law. The table below summarises our standard retention periods:
When retention periods expire, your data is securely deleted or anonymised so it can no longer be linked back to you as an individual.
Protecting your data is a core operational priority at 299bet APK. We implement multiple layers of technical and organisational security measures to prevent unauthorised access, loss, or misuse of your personal information.
Your responsibility: While we secure the platform on our end, you are responsible for keeping your login credentials private. Never share your 299bet APK password with anyone, including support staff — we will never ask for it.
As a 299bet APK player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team through the in-app chat or by email.
Request a copy of all personal data we hold about you. We will provide this within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Ask us to pause processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing of your data for direct marketing or where processing is based on legitimate interests.
To exercise any of these rights, contact us at [email protected] or via the in-app live chat. We will respond within 30 days and will never charge a fee for handling your request.
299bet APK is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on 299bet APK, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting all associated data.
During registration, all users are required to confirm they are 18 or older. We also conduct age verification checks as part of the KYC process before processing any withdrawal. Accounts found to belong to minors are closed immediately and any funds are returned to the payment source where possible.
Parental controls: If you share a device with a minor, we strongly recommend enabling device-level parental controls and keeping your 299bet APK login credentials private to prevent underage access.
299bet APK may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes that materially affect how we use your data, we will notify you directly via your registered contact method at least 7 days before the changes take effect. For minor updates — such as clarifications or formatting changes — we will update the page without direct notification.
We encourage you to review this Privacy Policy periodically. Continued use of the 299bet APK platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you have the right to close your account and request deletion of your data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how 299bet APK has handled your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
Live Chat
Available 24/7 inside the 299bet APK app
If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. We will always provide you with the contact details of the appropriate authority upon request.